Responder terms

These terms are between Figbloom Digital Group ("Figbloom") and the organisation applying to respond to emergencies through Figillance ("you"). 1. **Accurate details.** Everything in your application is true, and you'll keep it up to date. You hold the licences you named and will tell Figbloom within 7 days if one lapses, is suspended or is withdrawn. 2. **Responding.** When you accept an SOS you'll respond to it, or hand it back at once so it can go to someone else. You remain responsible for the help you give, for your staff and vehicles, and for following the law and your licences. Figillance passes on requests for help; it doesn't send help itself. 3. **Callers' information.** Information about people who ask for help (their location, phone number, Medical ID and anything else you receive) is used only to help them. You keep it confidential, don't share or sell it, and handle it as the Data Protection Act, 2019 requires. 4. **Your accounts.** Each person uses their own account. You'll remove people who leave, and tell Figbloom at once if you think an account has been misused. 5. **Suspension.** Figbloom may suspend or end your participation if these terms are broken, a licence lapses, or there's a risk to the people Figillance serves. Figbloom will tell you why. 6. **Changes.** Figbloom may change these terms. You'll be asked to accept the new version before you continue. Questions: privacy@figbloom.org.